Your staff can only be truly proficient and engaged if they understand the organizational context. This means having a clear grasp of both internal and external needs and defining the scope of management accordingly. Specifically, it requires identifying the expectations of relevant interested parties—such as regulators, customers, and employees—and being fully aware of applicable legal and regulatory requirements. This understanding is key to determining the appropriate scope of the Business Continuity Management System (BCMS).

At FAMCO, we recognize the importance of strong leadership in this process. Effective leadership ensures that top management allocates the necessary resources, sets relevant policies, and appoints responsible individuals to implement and maintain the BCMS.