About Shares Registration Services

FAMCO Associates (Pvt.) Limited [previously Ferguson Associates (Pvt.) Ltd.] has been in the business of Share Registration since 1988 and presently has over 40 blue chip companies as share registration clients, comprising of leading multinational and local companies.

Internal control aspects have been carefully built in all our systems and procedures. We ensure strict quality control by employing multi-level checks and involving senior management levels for important processes and operations.

FAMCO Associates also has a full-fledged corporate advisory services unit with in-house lawyer for any advice related to Companies Ordinance, Listing Regulations, other corporate laws and regulations.
 

Shareholders Complaint Handling

Manager Compliance

Zeeshan Akhtar (+92-21 3438 0101-5, 3438 4621-3 Ext. 119)

Shareholder Online Inquiry/Complaint Form

DISCLAIMER: “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained.”

Services provide to clients can be broadly classified as

  • Dividend Reconciliation and Custodial Services
  • Registrar for TFCs and Sukuk
  • Balloter and Registrar for IPO
  • Handling balloting for Election of Directors
  • Handling balloting for Special Resolutions
  • Registrar and Share Transfer Agents (Including dividend distribution, bonus and rights issue)

 

Public dealing timings at counters:

Monday to Thursday: 9:00 am to 12:30 pm and 2:00 pm to 4:00 pm
Friday: 9:00 am to 11:30 am and 2:30 pm to 4:30 pm

Shareholders may send signed requests through post / courier /or come to the counters for their shares related inquiries / transactions.
Do not forget to quote the name of security and folio / CDC account number and other relevant particular (e.g. dividend #) in all your communications.
 

Downloads

Note:
Please send us a letter to our Shares Department via post/courier or hand delivery duly signed (in original) by the shareholder along with a clear copy of the CNIC in the following cases:

1. Non receipt of dividend warrant, primarily due to change in address or bank mandate
2. Change of address – in case of physical folio.
3. Change in Bank Mandate – in case of physical folio.
4. Changes in any other particulars of the shareholder – in case of physical folio.

Clients

Shares Registration Clients
Abbott Laboratories (Pakistan) Ltd. Engro Polymer & Chemicals Ltd. Pakistan Telecommunication Company Ltd.
Agriautos Industries Limited Engro Powergen Qadirpur Limited Pakistan Tobacco Company Ltd.
Akzo Nobel Pakistan Limited Feroze 1888 Mills Ltd. Premier Insurance Ltd.
Al-Ghazi Tractors Ltd. First Al-Noor Modaraba Rafhan Maize Products Company Ltd.
ARCHOMA Pakistan Ltd.    (Formerly Clariant Pakistan Ltd.) Gillette Pakistan Ltd. Reckitt Benckiser Pakistan Ltd. (Unlisted)
Attock Cement Pakistan Limited Gul Ahmed Textiles Ltd. Samba Bank Ltd.
Avanceon Limited Hinopak Motors Limited Sanofi Aventis Pakistan Ltd.
AuVitronics Limited  ICI Pakistan Ltd. Security Papers Ltd.
Byco Petroleum Pakistan Ltd IGI Insurance Ltd. Shell Pakistan Ltd.
Century Insurance Co. Ltd. IGI Life Insurance Limited Syngenta Pakistan Ltd. (Unlisted)
Century Paper and Board Mills Ltd. Lotte Chemical Pakistan Ltd. Thal Limited.
Clover Pakistan Ltd. Merit Packaging Ltd. The Hub Power Company Ltd.
Colgate-Palmolive Ltd. Next Capital Limited Tri Pack Films Ltd.
Dawood Hercules Corporation Ltd. Novartis Pharma (Pakistan) Ltd. (Unlisted)
Dawood Hercules Corporation Ltd. - Sukuk ORIX Modaraba (formerly Standard Chartered Modaraba)
Dynea Pakistan Limited. Packages Ltd.
Engro Corporation Ltd. Pakistan Petroleum Ltd.
Engro Fertilizers Ltd. Pakistan Refinery Ltd.
Engro Foods Ltd. Pakistan Stock Exchange Limited

Dividend Custodial Services Contacts

Engro Corporation Ltd

Contact Person: Irfan Hafeez
Tel:+92 21 32422344 / 32467406 Ext: 109
Cell: 0300-0659868
Email: irfan.hafeez@famco.com.pk

Engro Polymer & Chemicals Ltd

Contact Person: Usman Amin
Tel:+92 21 32422344 / 32467406 Ext: 120 / 105
Cell: 0300-0659869
Email: engrodcs@famco.com.pk
usman.amin@famco.com.pk

Engro Fertilizer Ltd

Contact Person: Usman Amin
Tel:+92 21 32422344 / 32467406 Ext: 120 / 105
Cell: 0300-0659869
Email: engrodcs@famco.com.pk
usman.amin@famco.com.pk

Tripack Films Ltd and Packages Ltd

Contact Person: Syed Fareed
Tel:+92 21 32422344 / 32467406 Ext: 110
Cell: 0300-0566861
Email: packagesdcs@famco.com.pk

Engro Foods Ltd

Contact Person: Usman Amin
Tel:+92 21 32422344 / 32467406 Ext: 120 / 105
Cell: 0300-0659869
Email: engrodcs@famco.com.pk
usman.amin@famco.com.pk

Pakistan Tobacco Company Ltd

Contact Person: Kamran Muzaffar
Tel:+92 21 32422344 / 32467406 Ext: 118
Email: kamran.muzaffar@famco.com.pk

Engro Powergen Qadirpur Ltd

Contact Person: Usman Amin
Tel:+92 21 32422344 / 32467406 Ext: 120 / 105
Cell: 0300-0659869
Email: engrodcs@famco.com.pk
usman.amin@famco.com.pk

Shell Pakistan Ltd

Contact Person: Shehroz Nadeem
Tel:+92 21 32422344 / 32467406 Ext: 119
Cell: 0300-0566838
Email: shelldcs@famco.com.pk

Sanofi Aventis Pakistan Ltd

Contact Person: Shehroz Nadeem
Tel:+92 21 32422344 / 32467406 Ext: 119
Cell: 0300-0566838
Email: sanofidcs@famco.com.pk

FAQs

- Submit share certificate(s) with verified transfer deed along with copy of CNIC of transferee to Share Registrar for effecting transfer.
- Purchaser / transferee will fill his particulars in relevant columns of transfer deed, sign and have it witnessed.
- Transfer duty (@ 1.5% of the face value of shares) is paid by affixing share transfer stamp on the reverse of transfer deed.
- Share certificates lodged for transfer are ready for delivery / dispatch within 15 days.
- Transfer Receipt issued by the Share Registrar has to be surrendered, dully signed by the transferee, for obtaining delivery of shares from Shares Registrar.
- In case transfer is from a non-resident shareholder to another non-resident a certificate to this effect has to be submitted together with Proceeds Realization Certificate for the amount of transfer stamp duty remitted to Pakistan.

- Transferors / sellers signature on transfer deed have to be signature verified by Share Registrar to make the physical shares saleable or convertible in book entry form.
- Shareholder sends his / her filled, signed and witnessed transfer deed to the Share Registrar through post / courier or presents on service counters to obtain signature verification.
- Only transferor’s columns of transfer deed is to be filled by shareholder and transferee portion must be left blank when submitting transfer deed for signature verification.
- Transfer Deed will be verified within 48 hours and dispatched if received through post or courier.
- At service counters transfer deed is normally verified on presentation.

- Shareholder must open an account in CDS with any CDC Participant (Stock Broker) or with CDC Investors Account Services (IAS).
- CDC Participant (Stock Broker) or CDC IAS Deposit Section initiates deposit request in CDS, on behalf of shareholder, after receiving original share certificates and verified transfer deeds and signed Security Deposit Form from the account holder.
- CDC Participant (Stock Broker) or CDC IAS Deposit Section sends physical share certificate, verified transfer deed, Security Deposit Form and CDS deposit request printout (obtained after initiating deposit request in CDS) to respective Share Registrar.
- For deposit, transfer duty is to be affixed on the reverse of transfer deed in form of share transfer stamps. Transfer duty is to be affixed @ 0.15 % of the face value of shares.
- Share Registrar after verifying the documents gives approval of deposit in CDS within 5 days.

- CDC Participant (Stock Broker) or CDC IAS Deposit Section initiates withdrawal request in CDS on behalf of the shareholder after submission of Security Withdrawal Form (SWF) duty filled and signed by withdrawing shareholder.
- CDC Participant (Stock Broker) or CDC IAS Deposit Section sends SWF and CDS withdrawal request printout (obtained after initiating withdrawal request in CDS) to Share Registrar.
- Transfer duty is to be affixed on the reverse of SWF in form of share transfer stamps @ 1.5 % of the face value of shares.
- Withdrawal request lodged for conversion of shares from book entry form to physical form is approved by Share Registrar in CDS within 5 days.
- Physical share certificates are prepared and delivered / dispatched to shareholder within 45 days.

- Shareholder must immediately inform Share Registrar through a signed letter about loss / misplacement / destruction / mutilation.
- Share Registrar will let him / her know about necessary formalities (such as submission of indemnity bond, newspaper publication, copies of CNIC of applicant/guarantor/ witnessing persons and other requirements, depending on the case, which are to be fulfilled by the shareholder).Stamp duty on issue of duplicate shares has to be paid by the shareholder.
- In case of mutilation, mutilated certificates would require submission with the Share Registrar.
- Duplicate share certificates will be prepared and issued within 30 days after completion of above mentioned formalities by the shareholder.

- In case of change in personal registered details (such as name, address, bank mandate, zakat status etc.) shareholder will send duly signed letter to Share Registrar mentioning new particulars to note in records and to update his / her particulars in Members’ Register. In case of change of status to non-zakatable by Muslim shareholders notarized copy of form CZ 50 is required.
- In the event where shares are in electronic form, CDS account holders would write to his/her CDC participant (Stock Broker) or CDC Investor Account Services as the case maybe.

- Cash dividend is directly credited electronically to the bank account of the shareholder, using the 24 digits, International Bank Account Number (IBAN) provided by the shareholder. Where IBAN has not been provided, in the case of physical shareholding to the Registrar and in case of CDC shareholding to the Participant / broker or Investor Accounts Services of CDC (depending on where the shares are electronically held) dividend payment remains on hold. 
- Dividend is credited within 15 working days, from the AGM date in case of final dividend, and from first day of book closure in case of interim dividend.
- Physical bonus share certificates are sent to shareholders on their registered address through registered post / courier, within 30 days from the date of re-opening of the share transfer register.
- In case of electronic shares the bonus shares are credited directly into the CDC participant (Stock Broker) or Investor Account maintained at CDC.

- In case of non-receipt / non-credit of dividend, shareholder must intimate in writing to FAMCO or fill-up and submit the Shareholder Online Inquiry / Complaint Form available on this website.

- For non-receipt of bonus share certificate due to getting lost in transit, shareholder can get a duplicate by sending written and signed request to Share Registrar and completion of necessary formalities required by Share Registrar such as submission of indemnity bond, copies of CNIC of applicant/guarantor/witnessing persons and compliance of other requirements, depending on the case

- In the event of death of a shareholder the title in the shares will pass on to his/her legal heirs / representatives. Legal heir must immediately give notice of death of the shareholder to the Share Registrar, supported by attested copy of death certificate and obtain latest position of shareholding from the Share Registrar for the purpose of inclusion in the succession certificate.
- Share Registrar will let the legal heirs know about necessary formalities (such as submission of succession certificate issued by a competent court of law, original share certificates, unpaid dividend warrants (if any), copies of CNIC of legal heir(s) and other requirements).
- Shares would be transferred in the name of the legal heirs within 15 days from completion of all formalities and submission of required documentation.

- Right share certificates are normally prepared by the Share Registrar within 30 days of the last date of payment.
- Physical shareholders must send the original paid right letter to the Share Registrar for exchange with right certificates. The delivery of right certificates can either be obtained across the counter or by mailing the paid right letter and receiving delivery through post / courier at the registered address of the shareholder.
- In case of electronic shares the right shares are credited directly into the CDC participant (Stock Broker) or Investor Account maintained at CDC.

FAMCO Share Registrar, 8-F, Near Hotel Faran, Nursery, Block-6, P.E.C.H.S, Shahra-e-Faisal, Karachi.
Tel. No. (92-21) 3438 0104-5
Fax: (92-21) 3438 0106
Email: info.shares@famco.com.pk
Public dealing timings at counters: Monday to Thursday - 9:00 am to 12:30 pm and 2:00 pm to 4:00 pm
Friday - 9:00 am to 11:30 am and 2:30 pm to 4:30 pm
Shareholders may send signed requests through post / courier /or come to the counters for their shares related inquiries / transactions.
Do not forget to quote the name of security and folio / CDC account number and other relevant particular (e.g. dividend #) in all your communications.

CONTACT US

 

Head Office Address

State Life Building, No.1 A, Ground Floor,
I. I. Chundrigar Road, Karachi-74000.
Tel: +92 21 32422344, 32427406
Fax: 32428310
Email: info.shares@famco.com.pk

Dividend Custodial Contact

Click Here

Shares Registration Office

8-F, Near Hotel Faran, Nursery, Block-6, P.E.C.H.S,
Shahra-e-Faisal, Karachi
Tel: +92 21 3438 0101-5, 3438 4621-3
Fax: 3438 0106

Shareholder Complaint Officer
Muhammad Waqas - Ext. 123

E-dividend Inquiry Officer
Zeeshan Akhtar - 0300-0509547

Shareholder Online Inquiry/Complaint Form