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FAQ's
How do I have physical shares transferred in my name?

- Submit share certificate(s) with verified transfer deed along with copy of CNIC of transferee to Share Registrar for effecting transfer.

- Purchaser / transferee will fill his particulars in relevant columns of transfer deed, sign and have it witnessed.

- Transfer duty (@ 1.5% of the face value of shares) is paid by affixing share transfer stamp on the reverse of transfer deed.

- Share certificates lodged for transfer are ready for delivery / dispatch within 45 days.

- Transfer Receipt issued by the Share Registrar has to be surrendered, dully signed by the transferee, for obtaining delivery of shares from Share

Registrar.

- In case transfer is from a non-resident shareholder to another non-resident a certificate to this effect has to be submitted together with Proceeds

Realization Certificate for the amount of transfer stamp duty remitted to Pakistan.

Why and how do I get my signature verified on a transfer deed?

- Transferors / sellers signature on transfer deed have to be signature verified by Share Registrar to make the physical shares saleable or

   convertible in book entry form.

- Shareholder sends his / her filled, signed and witnessed transfer deed to the Share Registrar through post / courier or presents on service

   counters to obtain signature verification.

- Only transferor’s columns of transfer deed is to be filled by shareholder and transferee portion must be left blank when submitting transfer deed

   for signature verification.

- Transfer Deed will be verified within 48 hours and dispatched if received through post or courier.

- At service counters transfer deed is normally verified on presentation.

How do I have my physical shares converted into electronic shares?

- Shareholder must open an account in CDS with any CDC Participant (Stock Broker) or with CDC Investors Account Services (IAS).

- CDC Participant (Stock Broker) or CDC IAS Deposit Section initiates deposit request in CDS, on behalf of shareholder, after receiving original

   share certificates and verified transfer deeds and signed Security Deposit Form from the account holder.

- CDC Participant (Stock Broker) or CDC IAS Deposit Section sends physical share certificate, verified transfer deed, Security Deposit Form and

   CDS deposit request printout (obtained after initiating deposit request in CDS) to respective Share Registrar.

- For deposit, transfer duty is to be affixed on the reverse of transfer deed in form of share transfer stamps. Transfer duty is to be affixed @ 0.1 % of

   the face value of shares.

- Share Registrar after verifying the documents gives approval of deposit in CDS within 5 days.

How do I have my electronic shares converted into physical shares?

- CDC Participant (Stock Broker) or CDC IAS Deposit Section initiates withdrawal request in CDS on behalf of the shareholder after submission of

   Security Withdrawal Form (SWF) duty filled and signed by withdrawing shareholder.

- CDC Participant (Stock Broker) or CDC IAS Deposit Section sends SWF and CDS withdrawal request printout (obtained after initiating

   withdrawal request in CDS) to Share Registrar.

- Transfer duty is to be affixed on the reverse of SWF in form of share transfer stamps @ 1.5 % of the face value of shares.

- Withdrawal request lodged for conversion of shares from book entry form to physical form is approved by Share Registrar in CDS within 5 days.

- Physical share certificates are prepared and delivered / dispatched to shareholder within 45 days.

If my share certificates are lost or misplaced, how do I get duplicates of the same?

- Shareholder must immediately inform Share Registrar through a signed letter about loss / misplacement / destruction / mutilation.

- Share Registrar will let him / her know about necessary formalities (such as submission of indemnity bond, newspaper publication, copies of

   CNIC of applicant/guarantor/ witnessing persons and other requirements, depending on the case, which are to be fulfilled by the shareholder).

   Stamp duty on issue of duplicate shares has to be paid by the shareholder.

- In case of mutilation, mutilated certificates would require submission with the Share Registrar.

- Duplicate share certificates will be prepared and issued within 45 days after completion of above mentioned formalities by the shareholder.

How do I get my registered details changed?

- In case of change in personal registered details (such as name, address, bank mandate, zakat status etc.) shareholder will send duly signed

   letter to Share Registrar mentioning new particulars to note in records and to update his / her particulars in Members’ Register. In case of

   change of status to non-zakatable by Muslim shareholders notarized copy of form CZ 50 is required.

- In the event where shares are in electronic form, CDS account holders would write to his/her CDC participant (Stock Broker) or CDC Investor

   Account Services as the case maybe.

How do I get my cash dividend or bonus share certificates?

- Cash dividend warrants are sent to the shareholders (physical and CDS) by registered post / courier on their registered addresses or to their

   bankers (in case of bank mandate).

- Dividend has to be dispatched within 30 days, from AGM date in case of final dividend, and from first day of book closure in case of interim

   dividend.

- Physical bonus share certificates are sent to shareholders on their registered address through registered post / courier, within 30 days from the

   date of re-opening of the share transfer register.

- In case of electronic shares the bonus shares are credited directly into the CDC participant (Stock Broker) or Investor Account maintained at

   CDC.

What is the course of action if cash dividend or bonus share certificates are not received?

- In case of non-receipt or loss/misplacement of dividend warrant or bonus share certificate in transit, shareholder can get duplicates by sending

   written and signed request to Share Registrar and completion of necessary formalities required by Share Registrar such as submission of

   indemnity bond, copies of CNIC of applicant/guarantor/witnessing persons and compliance of other requirements, depending on the case.

How does a legal heir get shares of a deceased shareholder transmitted?

- In the event of death of a shareholder the title in the shares will pass on to his legal heirs / representatives. Legal heir must immediately give

   notice of death of the shareholder to the Share Registrar, supported by attested copy of death certificate and obtain latest position of

   shareholding from the Share Registrar for the purpose of inclusion in the succession certificate.

- Share Registrar will let him / her know about necessary formalities (such as submission of succession certificate issued by a competent court of

   law, original share certificates, unpaid dividend warrants (if any), copies of CNIC of legal heir(s) and other requirements).

- Shares would be transferred in the name of the legal heirs within 45 days from completion of all formalities and submission of required

documentation.

How do I get my right shares?

- Right share certificates are normally prepared by the Share Registrar within 30 days of the last date of payment.

- Physical shareholders must send the original paid right letter to the Share Registrar for exchange with right certificates. The delivery of right

   certificates can either be obtained across the counter or by mailing the paid right letter and receiving delivery through post / courier at the

   registered address of the shareholder.

- In case of electronic shares the right shares are credited directly into the CDC participant (Stock Broker) or Investor Account maintained at CDC.

What are the contact details of FAMCO’s Share Registrar Services?

FAMCO Share Registrar, 8-F, Next to Hotel Faran, Nursery, Block-6, P.E.C.H.S, Shahra-e-Faisal, Karachi.

Tel. No.  (92-21) 3438 0104-5

Fax: (92-21) 3438 0106
Email:     info.shares@famco.com.pk

Ramadan Public dealing timings at counters: Monday to Thursday 9:00 am to 12:30 pm

Friday 9:00 am to 11:30 am

Shareholders may send signed requests through post / courier /or come to the counters for their shares related inquiries / transactions.

Do not forget to quote the name of security and folio / CDC account number and other relevant particular (e.g. dividend #) in all your

communications.